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Women Adult Penguin Onesie Funny Animal Cartoon Pajamas Party Jumpsuit Winter Black Warm Sleepwear Fashion Cute Coveralls Suit

6 orders
US $48.36
(%)
Free
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Important Tip: In “Sizing info”, size 1-Height(cm)\Weight(kg)– is your height and weight. size 2- Body Length(cm)– is pajama’s length.

1

Size(cm)

Fit Height

Bust

Sleeve

Length

S

150cm-160cm

110cm

52cm

130cm

M

161cm-164cm

115cm

54cm

140cm

L

165cm-173cm

120cm

56cm

150cm

XL

174cm-183cm

125cm

58cm

160cm

k

The size may have 1-2 cm differs due to manual measurement

k

Help us improve!

“Dear customer, I would be happy to hear your opinion about my store. what is good? what is can be better? Welcome to contact me, let me know, they will help us improve.”

When will you send my order?

Within 1-3 days, except holidays.
When will my order arrive ?
The shipping speed depends oarriven the shipping method you choose. if you are not sure, please ask me.
Why my parcel has not update information for a long time? ( the main reasons are as following )
1. Bad weather in the transit.
2. Your address and other information is wrong.
3. Shipping peak of the year, many parcels will delay more or less days.
4. The local post office is working more slowly.
5. Parcel may have been lost.
Wholesale and drop shipping are both welcomed?
Yes. For wholesale, we will offer discounts or free express shipping which only takes 5-12 days to arrive.
For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to.
Any problems of order, Shipping/ Size/ Quality, please contact us anytime. We may make mistake, but w e are honesty responsible team.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Onesie | Kigurumi (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kigurumilab.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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